Accessibility statement

Accessibility statement for healthydudley.co.uk

This accessibility statement applies to healthydudley.co.uk

This website is managed by Senses Web Solutions on behalf of Dudley Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • listen to most of the website using a screen reader (including the most recent versions of ReCite, JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of text
  • Most older PDF documents are not fully accessible to screen reader software
  • We are restricted to Google map accessibility

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us.

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email: healthydudley@dudley.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Dudley Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

The website is fully compliant to WCAG 2.1 AA standard in full

Content that’s not within the scope of the accessibility regulations

PDFs

This website contains some older PDF documents, which have been uploaded by other organisations to give you more information about their own activities, groups or services. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Please contact the relevant organisation directly for more information if you cannot access older PDFs.

What we’re doing to improve accessibility

The website’s goal is to deliver an experience that meets or exceeds the WCAG 2.1 Level AA guidelines. The following is a list of planned activity to make sure this happens.

–         Accessibility checks as the website evolves

–         Ongoing accessibility testing

–         Browser and device compatibility

Preparation of this accessibility statement

This statement was prepared on 15th March 2024 It was last reviewed 15th March 2024

This website was last tested on 15th March 2024. The test was carried out by Senses Web Solutions

We used this approach to deciding on a sample of pages to:

Homepage

Category Page

General Page

Which includes the following checks:

–         Colour Contrasts

–         HTML code errors

–         Layout structure

–         layout responsive errors